Verification 2

• Identity Verification (KYC)
• Email Verification

Management 9

• Changing Registered Email
• Can't Receive the Notification Emails From BTSE
• How to Request for Account Deletion
• How to Register a BTSE Account
• How to Change Password/Forgot Password

See all 9 articles

Security 6

• Social Sign In - Using Google and Apple Accounts on BTSE
• Security tips
• Why is Your 2FA (Two-Factor Authentication) Code Not Working?
• Setup/Remove 2FA
• Can I Enter BTSE's Website via VPN / Tor / Proxy?

See all 6 articles

Spot Trading 8

• What is an Order Book?
• How to Trade on BTSE Spot Market?
• Order Types
• All-In-One Order Book
• Spot Trading Fees

See all 8 articles

Futures Trading 26

• Perpetual Contracts
• Leverage
• Partial Liquidation
• Funding Fees
• How to Reduce / Close a Position

See all 26 articles

Trading Bot 3

• Futures Grid Trading Bot
• Bot Copy Trading
• DCA Bot

General 1

• Fees and Transaction Limits

General 6

• Bank Charges of Your Deposit / Withdrawal Requests
• Cancel a Deposit / Withdrawal Request
• How to Upload Remittance Receipts
• Turnaround time for Deposit & Withdrawal Transactions
• Deposit / Withdrawal / Send Fees and Limits (Fiat & Crypto Currencies)

See all 6 articles

Fiat Deposits 2

• How to Deposit Fiat Currencies
• Supported Fiat Currencies

Crypto Deposits 5

• How to Deposit Cryptocurrencies
• How to Deposit With MetaMask
• How to Deposit Cryptocurrencies on the App
• How to Access the Previous Cryptocurrency Deposit Address on the App
• Recovering Incorrect Crypto Deposits

Fiat Withdrawals 2

• How to Withdraw Fiat Currencies
• Add/Delete Fiat Withdrawal Account Information

Crypto Withdrawals 4

• How to Withdraw Cryptocurrency
• How to Set Up MetaMask
• How to Use WalletConnect to Enter a Withdrawal Address
• How to use the "Send (to)" Function

Express Buy 3

• How to top up your BTSE account with Express Buy
• What is AstroPay?
• What is UPI?

OTC 1

• OTC Trading

BTSE Earn 2

• Flexible and Fixed Deposit Product
• Lending Products

Launchpad 1

• Launchpad

Referral Program 1

• Referral Program Details

Rewards 1

• Rewards Hub Rules

Sub-Accounts 1

• BTSE Sub-Account

Legal Information 3

• BTSE List of Sanctioned and Prohibited Jurisdictions
• Countries where BTSE's Credit Card Services is Not Yet Available
• BTSE Asset Transparency Report

Proof of Reserves 2

• How to Convert XMR to WXMR
• Wrapped Monero (WXMR): Proof of Reserves

Community 2

• Official BTSE Channels
• Bug Bounty Rewards