How can we help you today?
Enter your search term here...
Identity Verification (KYC)
Changing Registered Email
Can't Receive the Notification Emails From BTSE
How to Request for Account Deletion
How to Register a BTSE Account
How to Change Password/Forgot Password
See all 9 articles
Social Sign In - Using Google and Apple Accounts on BTSE
Why is Your 2FA (Two-Factor Authentication) Code Not Working?
Can I Enter BTSE's Website via VPN / Tor / Proxy?
See all 6 articles
What is an Order Book?
How to Trade on BTSE Spot Market?
All-In-One Order Book
Spot Trading Fees
See all 8 articles
How to Reduce / Close a Position
See all 26 articles
Futures Grid Trading Bot
Bot Copy Trading
Fees and Transaction Limits
Deposits and Withdrawals
Bank Charges of Your Deposit / Withdrawal Requests
Cancel a Deposit / Withdrawal Request
How to Upload Remittance Receipts
Turnaround time for Deposit & Withdrawal Transactions
Deposit / Withdrawal / Send Fees and Limits (Fiat & Crypto Currencies)
See all 6 articles
How to Deposit Fiat Currencies
Supported Fiat Currencies
How to Deposit Cryptocurrencies
How to Deposit With MetaMask
How to Deposit Cryptocurrencies on the App
How to Access the Previous Cryptocurrency Deposit Address on the App
Recovering Incorrect Crypto Deposits
How to Withdraw Fiat Currencies
Add/Delete Fiat Withdrawal Account Information
How to Withdraw Cryptocurrency
How to Set Up MetaMask
How to Use WalletConnect to Enter a Withdrawal Address
How to use the "Send (to)" Function
Buy and Sell Crypto
How to top up your BTSE account with Express Buy
What is AstroPay?
What is UPI?
Flexible and Fixed Deposit Product
Referrals and Rewards
Referral Program Details
Rewards Hub Rules
BTSE List of Sanctioned and Prohibited Jurisdictions
Countries where BTSE's Credit Card Services is Not Yet Available
BTSE Asset Transparency Report
Proof of Reserves
How to Convert XMR to WXMR
Wrapped Monero (WXMR): Proof of Reserves
Official BTSE Channels
Bug Bounty Rewards